Xiamen, Fujian
Not resolved
4 comments

I booked a cruise with Carnival and they gave me a price that we agreed to.They emailed me the invoice and balance due.

1 Month later a invoice shows up at my home with another price much higher then we agreed when we put down our deposit. Carnival has said the issue is all there fault but refuse to honoe there quote. I have tried to get in touch with C/S and no one will respond. My vacation planner at Carnival called me the other morning at 3:45 to explain his mistakes but could do nothing to fix it as it was over his head.

He told me I needed to speak with a supervisor. Problem is they will not respond. I have tried over and over.

Customer service at Carnival is a big joke.

Monetary Loss: $300.

Had an Experience with Carnival Cruise Line?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#86898

Just finished a cruise with Carnival Cruise lines, what a rip, bad food, transported from Mexico to Dan Diego on the dirty bus never mind the rude staff that would not help you with anything. This cruise was recommended by my travel agent would be to stay away from Carnival and do not book anything through the Flight Center agent who also I will never use again, she is was just as bad, she is with Flight Center, my recomedations is to stay away from Flight Center,obviously the agents work on my commision and don't care either

Anonymous
Oswego, New York, United States #5547

:( :( :( :( :( :( :( :( :( :( :( :( :( :( :(

CARNIVAL SUCKS

:( :( :( :( :( :( ...

Show more
Anonymous
to D Lubbock, Texas, United States #657418

Yes, they do. Never cruise with them.

Anonymous
Oswego, New York, United States #5546

CARNIVAL SUCKS, just know that.

You May Also Like

Carnival Cruise Line - Disappointed Carnival Cruise Line "See Carnival Cruise Experience To whom it may concern: My husband and I went on the Carnival Splendor on September 24, 2016. This was not my first cruise with Carnival, nor..." Read more Carnival Cruise Line - Cruise Review from Skipperville, Alabama Carnival Cruise Line "Good afternoon Carnival my name is Wanda Morris my booking number at the time was 7S9LW9 my carnival # is 0043669531 I book this cruise for July 23rd 2015 I..." Read more Regent Seven Seas Cruises - Regent delivers memories, the kind you want to forget! Regent Seven Seas Cruises "I write this review to express our deepest disappointment in what my husband & I anticipated being the experience of a lifetime with Regent. My husband and I saved for..." Read more Carnival Cruise Line - Cruise Review from Skipperville, Alabama Carnival Cruise Line "Good afternoon Carnival my name is Wanda Morris my booking number at the time was 7S9LW9 my carnival # is 0043669531 I book this cruise for July 23rd 2015 I..." Read more Dominos Pizza - Experience sucked Dominos Pizza "Ordered 2 pizzas two chicken bacon ranch sandwiches which it what we normally order. The meat on the sandwich was not bacon it was very thick and chewy. I called..." Read more Beware - Overstock.com is stealing customer's bitcoin Overstock "Unfortunately Overstock.com is doing bitcoin, and all cryptocurrencies they "accept", a huge disservice. I love bitcoin and all that it stands for. I also love how secure it is, however,..." Read more Southern Motion Furniture - Product RECL296-17/ETCH MOCH Southern Motion Furniture "Just wanted to let you know how disappointed I am in your product. I purchased a recliner from Levin Furniture in Mentor - over paid in my opinion for the..." Read more Walmart Cell phone Insurance/ cricket wireless Walmart "In 2016 I purchased 2 cricket LGEscape 2's. I included the additional purchase for each phone the Walmart Care Protection plan. This week both phones ended up with issues making..." Read more