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My ship The freedom caught fire May

Carnival Cruise Line - My ship The freedom caught fire May
Carnival Cruise Line - My ship The freedom caught fire May
Carnival Cruise Line - My ship The freedom caught fire May
Carnival Cruise Line - My ship The freedom caught fire May
Carnival Cruise Line - My ship The freedom caught fire May
Carnival Cruise Line - My ship The freedom caught fire May
I had to pay for transportation twice ( $200 and $100 once at the beginning of our trip and again 2days after because the ship caught fire ) from the ship to our palms international resort $125.26 and $78.96 Another room because we already had one paid for thinking we would be using it but we were stuck at sea without being able to call or email and 2 more Allegiant airline tickets that cost $500 please call me at +161******** Thank you

User's recommendation: I’m not thinking so It depends if they treat me fair.

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Featured
ID
#3629330 Review #3629330 is a subjective opinion of poster.
Loss
$493
Preferred solution
Let the company propose a solution
New Reviewer

Slip and fell on cruise on June 19 on carnival magic this is Renee miles

I was over by the taco stand and it was some water on the floor and I want to take a step and I fell it was on June 19 around 1:30 in the afternoon Im trying to report it because Im having a few problems and Ive already been to the doctor so I need to know where I stand medical bills and things like that thank you
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ID
#3722347 Review #3722347 is a subjective opinion of poster.
Location
Seaford, Delaware
Preferred solution
Let the company propose a solution

Missed my trip

I was schedule to a trip on 6/28 /22 and missed my trip due to a flat on my way to Manhattan New York. So I missed my trip and my money wont be returned. I dont think its fair do to I was not offer insurance. I asked if I can go on the next trip and was Denied . It took me a year to get up the money to take my 10 year for vacation and I would like to know if I could be rescheduled for another trip
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ID
#3716017 Review #3716017 is a subjective opinion of poster.
Location
Newark, New Jersey

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New Reviewer

The floors are very slippery the lido deck where you eat the marketplace

I slipped and fell on the carnival horizon on June 10th at 10:30 that night on the 10th floor in the dining area.. it was hard getting assistance because at the time they was picking up baggages from the cabins and I couldn't get an elevator

User's recommendation: They need better floors in the dining area.

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ID
#3713482 Review #3713482 is a subjective opinion of poster.
Location
Miami, Florida
Pros
  • Cabin stewart
  • Lots of choices
  • Previous cruises were great
Cons
  • Marketplace where you eat floor is slippery
Preferred solution
Price reduction

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Verified Reviewer
New Reviewer
The customer service on the cruise was wonderful but my boyfriend is a vegetarian but we order a burger and they bought it with meat we went back to change it the guy gave us a burger bun with lettuce tomato and onion the main reason we went on the cruise is because...
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ID
#3705034 Review #3705034 is a subjective opinion of poster.
Location
Davie, Florida
Pros
  • Entertainment
  • Desserts and salad bar
Cons
  • Vegetarian food
  • Not being taken seriously
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

I want to be assisted with double charges

There are double charges on my bill not sure what happed. I would like to get to the bottom of what happened
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ID
#3702402 Review #3702402 is a subjective opinion of poster.
Location
Long Beach, California
Loss
$440
Preferred solution
Full refund
New Reviewer

Accounting

Update by user Jun 24, 2022

Email me at cabomike1@***.com if you have similar issues.

Original review posted by user Jun 24, 2022
The casino charges your credit card held for incidentals directly from the slot machines. This is illegal. Upon check in, the staff at customer service says they can put a gaming limit on the cards, but they have violated that many times. Adding massive quantities of alcohol dull the senses. This is illegal in all local and international laws.

User's recommendation: KEEP CREDIT CARDS TO A $200.00 OR LESS MAXIMUM WITH YOUR BANK.

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ID
#3702143 Review #3702143 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Fair price kinda fun
Cons
  • Casino short sport stops casino cheating and stealing
Loss
$12000
Preferred solution
Let the company propose a solution
New Reviewer

Accounting

Casino on board illegally direct charging credit cards on deposit for incidentals. This is a clear gaming violation. Credit department refuses to answer regarding this.

User's recommendation: contact me about same issue at cabomike1@***.com.

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ID
#3702046 Review #3702046 is a subjective opinion of poster.
Location
Reno, Nevada

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Verified Reviewer
New Reviewer

Compliant

Difficult to talk to real person, regarding compliant of our last cruise. We went to Alaska and our interary changed, we went to Endicott instead. We never saw a glacier. The last afternoon on the ship was to have a drawing for those that had spent hundreds of dollars. The shop was locked with employees inside and hundreds of people in the hall, for a drawing that didn't ever occur. We wanted to talk to someone. 843-670-****
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ID
#3701330 Review #3701330 is a subjective opinion of poster.
Location
Goose Creek, South Carolina
Pros
  • Food was excellent
Cons
  • Contacting them for assistance
Preferred solution
Explanations

Stolen documents

Someone in house keeping stole the documents that I needed to identify myself and that Im a USA citizen
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ID
#3699585 Review #3699585 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania
New Reviewer

Something happen on cruise

Need to talk to someone in Manger I person 706 814 **** suppose to get obc for aug 13 cruise having trouble
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ID
#3696973 Review #3696973 is a subjective opinion of poster.
Location
Heflin, Alabama
New Reviewer

Overcharged

Made one charge on 6/17 of $1100 with $500 onboard credit, which should have left a $600 balance to be charged to my credit card, but somehow have a remaining balance of $708.52, the Effy merchant obviously did not apply my $500 credit from Carnival requested. Must be an accounting error by Carnival, negotiating fraud with my credit card accounting services department now.
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ID
#3685697 Review #3685697 is a subjective opinion of poster.
Location
Denver, Colorado
Preferred solution
Corrected bill balance
New Reviewer

Cabin Allocation

Carnival will not answer the phone (constantly busy tone) and they have yet to answer any of my e-mails. Absolute garbage customer (NO) service Regards

User's recommendation: make sure you don't need to speak to them.

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ID
#3683853 Review #3683853 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

I left something in my state room

My room cleaner moved my head phones off of my be and when I left I did not grab them. I had to leave early and did not remember he had moved them.

User's recommendation: Pack the night before.

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ID
#3683111 Review #3683111 is a subjective opinion of poster.
Location
Sandy, Utah
Loss
$300
Preferred solution
My head phones sent to me.

Taking a hold off for my money and put them back in my account

Carnival Cruise Line - Taking a hold off for my money and put them back in my account
Taking a hold off for my money and put them back in my account my bank said that they need a statement from you to take the hold off so they can put the money on my in my account the fax number is 1-86*-***-**** thats the fax number to send a statement from here to them state state and that the hold is taking off

User's recommendation: To take the trip it was beautiful and I’ll be doing it again.

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ID
#3676694 Review #3676694 is a subjective opinion of poster.
Location
Buffalo, New York
Pros
  • Lots of choices
  • Excellent
Cons
  • Refunds take too long

Have not got my Pending Holt money back in my account

They said that you have to send a statement to take the hold off so my they can put my money in my account you have to fax them a paper stating that you took the hold off and how much is supposed to go back in my account.the Fax number is 1-86*-***-**** Thats the fax number for yall to fax over to release my money that was on hold to that fax number I really appreciate it if Yakka fax over a statement state into release take to hold off thank you so much I had a beautiful time on my first cruise

User's recommendation: That they should That they should go on this trip on this cruise I’ll be back on the cruise again-go on this trip on the screws I’ll be back on a cruise again.

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ID
#3676678 Review #3676678 is a subjective opinion of poster.
Location
Buffalo, New York

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