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Booking number: #4JP M73 Dear Carnival Cruise Line, I’m Deborah, and my story began when my daughter April and I decided to help restore joy back into her grandmothers life by fulfilling a desire she (Grandma) spoke of numerous times. That is to go on a cruise with the...
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0 responses from Dec 03
Company wrote 0 private or public responses to the review from Dec 03.

Anonymous
Anonymous

I love complaints that are padded out with stuff like age and personal loss but at the end of the day this is on her and you for not making sure this person had the necessary ...

h.kitchener
h.kitchener

The rules have tightened the last few years and now you need valid, picture ID for commercial travel. It is what it is.

1.5
#1414073
Reply to reviews
On the bus ride from Fort Lauderdale airport to Conquest Cruise ship on November 24th, 2018 my wife and myself were lock in the he bus at the time we arrived at the dock. The bus was running and we were locked inside and unable to get out of Bus. Bus driver would not...
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0 responses from Dec 02
Company wrote 0 private or public responses to the review from Dec 02.

Anonymous
Anonymous

So they locked you in a van huh? Sounds like an old Russian spy movie... How about you tell us what led up to this alleged incident and why would someone in your condition att...

3.4
#1413143
Reply to reviews
Booking # 4LNH98 & Booking #4LNJ66 Myself along with my family made our deposits in September 2018 for a Carnival cruise scheduled for April 2019 on the Carnival Liberty departing from Port Canaveral (Orlando) Fl; however, due to the unforeseen events of the following...
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0 responses from Nov 21
Company wrote 0 private or public responses to the review from Nov 21.

#1405080
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Carnival Cruise Line - Upset
First let me say I love Carnival cruise and never had a problem. Until now. This is like my 5th cruise and I always book a grand suite but this time I booked a grand vista suite it was like a $1000 more because it was to have this great veiw its right at the very front...
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0 responses from Nov 18
Company wrote 0 public responses to the review from Nov 18.

Anonymous
Nikmik

Although your complaints are valid, please spend more money on education and less on cruising. Your grammar and spelling is atrocious.

#1402889
Reply to reviews
This was our first cruise, 'Netta Trahan and Gregory Trahan. We depended on Carnival Cruise employees to tell us what we need to board, I was told that I could use my DL, when we got there to board I was told that I could not go without my Birth Certificate, we where...
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0 responses from Nov 07
Company wrote 0 private or public responses to the review from Nov 07.

Anonymous
Nikmik

How old are you??? This was not a communication problem with Carnival and completely YOUR fault. It is your responsibility to know what documents you need when traveling anywh...

#1395816
Reply to reviews
Our family of 5 planned a cruise to Cozumel for 8 months. OUr oldest goes to high school in a different city and we only see her maybe once a week, so this was our chance to finally be together. We booked excusions (not through the ship), researched both of our ports...
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0 responses from Nov 01
Company wrote 0 private or public responses to the review from Nov 01.

h.kitchener
h.kitchener

Ah! The continuing joys of going on a cruise with small children. By the way, when you dock at some foreign port you can usually explore the town and surrounding area on your ...

2.7
I liked
  • Waitstaff
  • Cabin steward
  • Housekeeping
I didn't like
  • Itinerary change
  • 50pp credit for complete itinerary change
  • Guest services
#1392346
Reply to reviews
It must happen on other cruise ships, My wife left a pair of pearl earrings at the base of a lamp the day of departure, simply forgot to put them on. She noticed while still in their parking lot. We immediately notified ship’s personnel but the earrings were already...
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0 responses from Oct 31
Company wrote 0 private or public responses to the review from Oct 31.

Anonymous
Anonymous

Actually, it is quite difficult to return left behind articles. That is the reason that the announcer asks people multiple times to check before you leave.

#1391729
Reply to reviews
for the price that I paid for the cruise I expected a little bit more and different this was my first cruise I've ever taken the very first day that we arrived I took a shower I had to flood I had water going everywhere after that I had toilet problems for 2 days yes...
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0 responses from Oct 27
Company wrote 0 public responses to the review from Oct 27.

#1389629
Reply to reviews
Carnival Victory 12-15 Oct 2018. Platinum- so I’ve been cruising for a while and seen carnival change over the years. Drink package is limited to 15 drinks in 24 hour period. Even if you drink 5 in a.m. 5 in afternoon and 5 at night with water and sleep in between....
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0 responses from Oct 19
Company wrote 0 private or public responses to the review from Oct 19.

Anonymous
Anonymous

if you need more than 15 drinks in a 24 hr period, you may have an alcohol problem...

3.6
#1385452
Reply to reviews
Elma Suljic, the Spa Manager on Carnival Conquest is incredibly rude. I booked a spa appointment on port day and specifically asked if there would be any specials on the sea day. I was told no, that all sea day services are full price. Lo and behold, on sea day they...
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0 responses from Oct 15
Company wrote 0 public responses to the review from Oct 15.

#1382230
Reply to reviews