Update by user Sep 12
Just wanted to add: my husband now knows he can’t drink shots!! He felt bad in more ways than one.
Lol. He learned and I learned. I will always cruise with cash only.
I have heard other horror stories from others using the debit cards with kids/family. I didn’t realize anyone authorized to use your card could get more cash than what’s in your account so I hope this helps others not to make the same mistake I did.
Original review posted by user Sep 12
Used my debit card for onboard purchased. My husband had had a few drinks and went to spend his $200 credit at the casino.
After a few hours in the sun I went to find him falling over drunk in the casino. He couldn’t even walk from the free shots they kept bringing him. Then I found out they gave him $5000 cash off my debit card that he didn’t even remember getting. I didn’t even have that much in my acct.
I had to help him up from falling after “20” shots of Crown!!! He was so sick we missed our excursions the next day. I asked why they didn’t limit the drinks. The bar tried to but the pit man (whatever they call the boss) said to keep bringing them.
He didnt even order them. I checked and sometimes there was only 10 mins between the drinks. So our cruise was terrible and my bank account is in the hole. I will never link a debit card to s cruise again!!!!
And they are so rude.
They only care about money. They didn’t even help when he fell.
Review about: Carnival Cruise Line Customer Care.
Reason of review: Problems with payment.