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My girlfriend is currently on the Carnival Magic and she has had a terrible experience. She had to travel alone because I could not make it.(at the lat minute) She goes to dinner and the Maitre De puts her at a table that was not acceptable.

When she politely asked to be reseated the Maitre De-asks for a gratuity to even considered moving her!!!!!!!!!!

Of course she started to cry and went back the the cabin.

Sad, sad, sad, sad

Product or Service Mentioned: Carnival Cruise Line Customer Care.

Reason of review: Poor customer service.

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h.kitchener
#1618552

You neglected to say what was so unacceptable about the seat she was put it. That aside, asking for a gratuity in order to move a guest is rather rude and demanding.

If this is what it takes to make your girlfriend cry, good luck to you, mate. However, all she had to do was go to the dining room manager and complain, both about the seating and also about the guy wanting money.

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