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2.6

In August I emailed direct Micky Arison the CEO of the Carnival Corporation, the worlds largest cruise line and leader in this industry. Carnival owns 8-9 different brands such as Carnival, Costa, Cunard, Holland America etc. this is a BILLION dollar company.

I asked this CEO if his company could find a way to help my daughters family. Her 19 year old son has cancer, the family is all stressed out and depressed. The medical bills for treatment have been coming in almost on a daily basis for months and have taken it's toll on the minds, body and souls of this family.

As a retired senior citizen I can only help my daughter so much because of my limited fixed income. My wife and I have cruised on Carnival a couple of times in past years and had a great time, remembering those good times, I said to myself, THIS is what my daughters family could use just about now. Something to lift their spirits and cheer them up!

With this idea in mind I emailed this CEO and told him of my daughters family plight and asked for his company's help. I asked IF they could foot the bill for a cruise or if not that, give them some kind of discount? I did not know what their answer would be or what to expect their reply would be? At the end of the email to Micky Arison, I said to please reply with an answer EITHER WAY so I know you or someone else has read this email request AND if the answer is no, then I will NOT bother you any more. To not get any answer, I would wonder if my request was read and or just tossed in the trash can?

I NEVER RECEIVED any answer from the Carnival Corporation? Early September, I wrote and sent ANOTHER email to this CEO asking, requesting and pleading ALL of the above INCLUDING a reply back to me EITHER WAY.

Again NO REPLY after a week or so? I speak with my daughter and tell her I was TRYING to get Carnival to help with a cruise for them but they don't reply? She tells me, [ which I never knew ] that she wrote ROYAL CARIBBEAN CRUISE LINES asking them for help with a cruise and within a few days did get a reply saying they would look into her request for help. I wont go into details BUT I want to show the difference between the two companies, Carnival never answered and could CARE LESS and RCCL has the decency and courtesy of a reply!

When I heard that from my daughter I was now even more furious with Carnival for NOT giving me an answer by way of NO REPLY, and sent this CEO Mickey Arison a blistering email thanking him for NOTHING and telling him of RCCL's reply and I said in the email that I am going to post my feelings of the Carnival Corporation and my reasons for feeling the way I do on the internet.

Guess what? Yup, within an hour someone CALLED me from Carnival saying the MICKY was so sorry and they would look into WHY I didn't get any reply. I told this person AND I emailed this MICKY saying what PHONIES they really are, their ONLY reason now for the reply was because I said I would let the WORLD know via the internet what a crummy, non caring, pathetic company they are! Also I told them that they may give millions of dollars to charity but ONLY when the cameras are rolling and clicking holding up BIG CHECKS for the world to see, that's GOOD BUSINESS + GREAT TAX BREAKS, but when the little guy asks them for help, there's NO PUBLICITY his request gets tossed in the trash can! Carnival is a DISGRACE to all things good!

This person who called even had the NERVE to say to me that she hopes I will sail on Carnival again, is she kidding me? So people, if you happen to read this and are thinking of a cruise, I HOPE you remember how this CEO, and his company treated my request and my daughter's family, with NO compassion what so ever!

God Bless to all!

Reason of review: No reply from company when first asked..

Preferred solution: My complaint about this company to be seen by others, and to think twice if they want to do business with them..

Carnival Cruise Line Cons: No reply.

Location: Bridgewater Township, New Jersey

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