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Went on the cruise from June 5-10,2017. We went on the carnival paradise. It was me,my husband and daughter. We noticed little things like it was very rusty, pool small, stairs closed and when u touch the light outside it almost fell. There was 2 elevators broken, boat...
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1.2
#1061500
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We always heard good things about Carnival Cruise Lines and were so excited when we booked our first cruise with you. We are experienced cruisers and have taken several cruises on Royal Caribbean but were looking forward to going to Cozumel and the Grand Cayman Islands...
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Anonymous
Anonymous

Per the cruise contract they can change the itinerary with no notice or compensation

2.6
I liked
  • Crew
  • Cabin crew was great
  • Nice crew members
I didn't like
  • Changing of the port
  • 25 pp credit to change ports from grand caymen to costa maya
#1057279
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Very upset past customer. We went on carnival Freedom out of Galveston TX in 2015. There was  sewage trouble on our deck right down the hall from our cabins. They has to get fans pit and try to clean up carpet up in hall way. I went to front desk to complain due to...
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1.0
#1036683
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Carnival Cruise Line - No refund

Carnival Cruise Line
#1065122
1.0
WE bought insurance in case we had to cancel and when we had to cancel they claimed all of our deposits and insurance was no refundable never had a contract What a rip off
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Carnival Cruise Line - Charge the wrong bank card on file

Carnival Cruise Line
#1043351
3.3
Yes they charged the wrong Card on my account sail and sign account which generated over $350 of overdraft charges.
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Carnival Cruise Line Cruise Review

Carnival Cruise Line
#1011242
2.0
Got sick from food poisoning the second day on the boat. Worst vacation ever!!! When I called carnival when I got back I was told it was my problem and they never promised I would have a good experience. This was my last cruise with carnival. I have taken 5 carnival cruises the past three years and they have lost my business forever now.
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Short Review for December 27, 2016, Pc_other

Carnival Cruise Line
#980246
1.0
The whole carnival cruise are nightmare coz my bf and i have fighting the whole till the end of the cruise because my partner is flirt by the asian staff from deck 9 So careful with your bf there if you have plan to have a cruise
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In October of 2016 I decided to plan a well deserved vacation for myself, my nephew and his fiancé. I decided on Carnival Cruise Line because I have been on a Carnival Cruise inn the past and enjoyed it imensely. A friend referred me to her Carnival Agent Terisha R....
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rollo2016
rollo2016

Your mistake, mum. This is how we learn to read very carefully before we click on the "book now" button.

#1034285
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Numerous problems with staff of the Carnival Freedom 3/4/17-Thru 3/11/17 making mistakes on charge cards. They deducted funds from the wrong debit/credit cards without my permission on completion of trip. Unable to correct problems made numerous trips to customer care...
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1.7
#1029469
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I regret to post that this will be my final cruise on Carnival! We had photos taken that were lovely, but very expensive. When presented with the photo option I was told there is NO obligation to buy. When I looked at photos they were very nice, but VERY expensive. I...
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3.4
#1025366
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So 2 days before our cruise out of Tampa we are notified that because of engine problems we would not make our Cayman Island stop. Pretty bummed but to make up for it they added a stop in Costa Maya and gave us each a $25 on board credit. Well the water was rough the...
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3.0
#1024269
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There is a vast difference between customer satisfaction and customer delight. Most organizations focus on the satisfaction corporately and miss the boat (no pun intended). My family and I took our first cruise on the Carnival Elation out of Jacksonville, FL for the 4...
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Anonymous
Anonymous

YawnnnnnnnnnnnnnnnnnnnnnnnnnnnI've come to know that people who get off on using industry buzz words are at the end of the day are banal, boring and insecure.

1.5
#1023900
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We went on a cruise on the Carnival Pride - 1/22/2017 - 1/29/2017 We traveled with 2 other couples, and purchased multiple photos on the boat. Many of the pictures we purchased had a security tag on the back of the prints. We returned 3 photos to Pixels to have them...
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3.9
#1021098
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Called asked 3 questions. read all faq. not helpful for questions. 1. can u hook up headphones to tv to enable us to hear tv. not dvr, not playstation. no mention in info for tv. supervisor refered customer service person I talked to to answers in faq. the ANSWER WOULD...
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Anonymous
Anonymous

At least I will not have to deal with you on my next Carnival cruise.

1.3
I didn't like
  • Inability to answser simple quetions
  • Excursion booker on carnival
  • So far customer service at supervisor level gets a f
#1018343
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